When will my order ship?
Orders typically take 3–5 business days to process before shipping. You will receive a tracking number as soon as your order ships
How long will it take to get my package?
Economy shipping within the United States typically takes 7–10 business days after your order ships. Delivery times may vary based on your location and the carrier
Do you ship internationally?
We offer international shipping
Will I receive tracking information?
Yes. Once your order ships, you will receive a confirmation email with a tracking number to track your shipment
What is your return policy?
We accept returns within 30 days from the date of delivery. Items must be unused, unwashed, and in their original condition and packaging to be eligible for a return. You can find the detail policy here
How can I request a return or exchange?
To initiate a return or exchange, please contact us at support@printsygift.com with your order number and reason for the request. We will provide you with the necessary return instructions.
Can I customize my order?
Yes. We offer customization on many of our apparel products. Please check the product pages for available personalization options
Can I cancel or modify a custom order?
Because custom products are made to order, we cannot cancel or modify them once production begins. You have 12 hours after placing an order to request changes. Please contact us as soon as possible for assistance
What should I do if there is an issue with my order?
If your order arrives damaged, incomplete, or incorrect, please contact us immediately at support@printsygift.com. We will resolve the issue as quickly as possible.
How can I contact customer support?
You may contact us via email at support@printsygift.comor through our Contact Page. We typically respond within 24–48 business hours.